MD&A Quality Management System (QMS)
The MD&A QMS of the Outage Services Division, Repairs Division, & San Antonio Service Center are certified compliant to ISO 9001:2015
Quality Results:
- Quality Manual outlining general processes / procedures.
- Standardized audit process for site, vendor, and operations.
- Continuous Improvement: Plan, Do, Check, Act process used to drive improvement through employee engagement and proactive planning, consistent execution and verification, implementing preventive actions and sharing Lessons Learned/Best Practices.
- Consistently high Customer Satisfaction ratings and loyalty!
MD&A Quality Policy
MD&A provides customer-focused solutions across all manufacturers’ turbine-generator fleets. MD&A is committed to continuous improvement in order to provide customers with technical experts; engineering, inspection, and repair services; and products that consistently meet or exceed commitments and customer expectations.
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